Contact & hours
+61 2 9667 9111 [email protected]Level 3, International Terminal 1, Sydney Airport, Mascot NSW 2020, Australia
Open 24 hours, 7 days a week
Legal document · Updated 14 October 2026
This policy explains how this website handles personal information. The site is a Sydney Airport parking guide operated from Level 3, International Terminal 1, Sydney Airport, Mascot NSW 2020, Australia. It does not own or operate any car park.
It covers what we collect when you ask about airport parking, why we collect it, how long we keep it, and how you can ask about it. If you are comparing Sydney Airport parking for Terminal 1 or the domestic terminals, this page tells you what happens to the details you send us.
Enquiry · Handling · Retention · Your rights · Contact
We only ask for details that help us answer a parking enquiry for Sydney Airport. Travel dates and the terminal matter because the international and domestic sides have different parking precincts and walk routes.
We do not ask for payment card details through this site. If you phone us on +61 2 9667 9111, we may note the same enquiry details so we can reply accurately.
The deck shown is typical of parking at Sydney Airport. Photos on this page are illustrative.
Name, email address, phone number, travel dates, and the terminal you are flying from, as entered in a booking request or contact message.
Standard server information such as browser type and pages visited, used to keep the site working and to understand which parking guides are read.
We use your details to answer your enquiry and to match the request to the right precinct, whether that is Terminal 1 International or Domestic T2 and T3. If you ask us to correct something, we use your contact details to reply. We do not use your information to send marketing you did not ask for.
For example, a family with an early international flight needs a different arrival plan than a same-day domestic traveller. The dates and terminal you give us keep that advice practical.
Your information is used for the purpose you provided it. We keep it only while it is needed, then we remove or anonymise it.
We do not sell your details. We may share them with a parking provider if that is necessary to answer your request or to arrange a booking you asked about. We may also disclose information where the law requires it. We do not use your details for unrelated purposes.
If you only asked a general question about airport parking, we reply and nothing further happens. If you asked us to check availability, we pass on only what the provider needs to respond.
We keep enquiry details only as long as needed to handle the request and any follow-up. Booking-related correspondence may be kept longer where necessary for record-keeping.
When information is no longer needed, we remove or anonymise it. If you ask us to delete your details and we have no legal reason to keep them, we will do so.
Collected · Used · Held while needed · Removed when finished
You can ask what personal information we hold about you, request a correction, or ask us to delete it. To make a request, contact us using the details on our contact page. We may need to verify your identity before acting, so the information goes to the right person.
If you are not satisfied with our response, you can raise the matter with the relevant privacy regulator in Australia. It helps if you tell us what you are concerned about and what outcome you would like.
This site uses cookies. How they work, what categories exist, and how to control them is set out in our Cookie Policy. You can adjust your browser settings to block or remove cookies, though some site features may not work as intended if you do.
Read the Cookie Policy for the full detail on categories and controls.
We take reasonable steps to protect the information you send us. Email and web transmissions carry some risk, so send only what is needed to answer your request, such as dates and terminal rather than extra identity documents.
If you believe your information has been handled incorrectly, contact us and we will investigate.
We may update this policy when our practices or the law change. The current version applies from the date it is published.
For privacy questions or requests, use the details on our contact page, or write to Level 3, International Terminal 1, Sydney Airport, Mascot NSW 2020, Australia.
Phone +61 2 9667 9111 · Open 24 hours, 7 days a week.
Short answers to what travellers most often ask before sending a parking enquiry.
No. We do not ask for payment card details through this site, and you should not include them in a contact message. Keep your enquiry to name, contact details, travel dates, and terminal.
No. We use your details to reply to your enquiry about Sydney Airport parking. We do not add you to marketing you did not ask for.
Send a message through our contact page with the email address you used before, and tell us what to correct or remove. We may need to verify your identity first. If we have no legal reason to keep the information, we will delete it.
Our team, and a parking provider only where that is needed to answer your request. We do not sell personal information, and we disclose it only where the law requires.
